Events

A 20% discount is granted to persons with disabilities (upon presentation of a copy of the disability certificate). In accordance with the provision of Article 86, paragraph 1, item 12. Pursuant to Article 10 of the Consumer Protection Act, the buyer is not entitled to unilateral termination of the contract (return or exchange of the ticket). The buyer can exercise the right to a refund of the ticket price only in the event of cancellation of the event. For tickets purchased at the box office of the Vatroslav Lisinski Concert Hall, a refund is possible within 60 days. After this deadline, a refund is no longer possible. For tickets purchased online, the refund is made by the company Dekod d.o.o. (www.dekod.hr). In accordance with Article 10. All written complaints can be submitted in person at the business premises of the Vatroslav Lisinski Concert Hall, by mail to the address Trg Stjepana Radića 4, Zagreb, or by e-mail to the e-mail address prigovor@lisinski.hr.