Vatroslav Lisinski Concert Hall
Stjepan Radić Square, No. 4,
10000 Zagreb
Croatia
BOX OFFICE WORKING HOURS:
Working hours of box office of Vatroslav Lisinski Concert Hall:
Monday - Friday: 10 am - 8 pm and two hours prior to the programme.
Box office is opened on Saturdays and Sundays one hour prior to the programme occurring that day.
Fax: +385 (0)1 6111 591
Working hours of box office of Zagreb Philharmonic orchestra:
Monday - Friday: 2 pm - 7.30 pm
(The break: 4 pm - 4.30 pm)
Tuesday, Wendesday, Thursday: 10 am - 4 pm
(The break: 1 pm - 1.30 pm)
Box office is closed on Saturdays and Sundays.
Zagreb Philharmonic Information
Box office: +385 (0)1 63 13 125
Marketing: +385 (0)1 60 60 101
Online sale
www.ulaznice.hr / www.zgf.hr
Tickets for the events organized by Vatroslav Lisinski Concert Hall are sold online at
www.lisinski.hr and ulaznice.hr only, and exceptionally also through other authorized online ticketing websites, which is specially indicated with each event on our website. We kindly ask customers to buy tickets on the authorized website (
www.lisinski.hr), at the Vatroslav Lisinski Concert Hall box office and authorized points of sale. This is why we recommend that you consult the Vatroslav Lisinski Concert Hall official website on the points of sale and ticket prices for each event before every ticket purchase.
Tickets for all events organized by the Vatroslav Lisinski Concert Hall and purchased at the ticket office of the Lisinski Concert Hall can be exchanged at the ticket office exclusively for the same event for which they have already been purchased, for tickets of the same or higher price category, no later than one working day before the event. The fee for exchanging tickets is 3.5% of the ticket price plus VAT.
By purchasing this ticket holder agrees to terms and conditions of the Vatroslav Lisinski Concert Hall. The Vatroslav Lisinski Concert Hall reserves the right to replace any performers, change programme and/or date of performance. Lisinski is only responsible for programs in their own organization, for other programs entirely correspond their organizers (complaints, refund of the purchased ticket canceled programs). The visitors who arrive late at the start of the program entry is permitted after the break, or at the discretion of officials in moments in which will not interfere with the program and other visitors. Visitors agree with radio and TV recording program, which was arranged by the organizer. The use of cloakrooms is mandatory. The Vatroslav Lisinski Concert Hall is not responsible for lost items and items left in the cloakroom. In areas of the lobby and auditorium hall visitors are prohibited from entering: coats, trench coats, jackets, anoraks, raincoats, umbrellas, traveling bags, hiking and sports backpacks, musical instruments, devices for unauthorized recording (photo, audio or video equipment) as well as use of mobile phones during performances, food, bottles, cans, glass, weapons, pyrotechnic, flowers and floral arrangements and other inappropriate items.
In accordance with the provisions of Article 86, paragraph 1, item 12 of the Law on Consumer Protection, the customer has no right to unilaterally terminate the contract (refund or replacement of the ticket). The customer can exercise the right to a refund of the ticket price only in case of cancellation of the event. Tickets purchased at the box office of the Vatroslav Lisinski Concert Hall can be refunded within 60 days. After this period, refunds are no longer possible. Dekod d.o.o. refunds for tickets purchased online. (www.dekod.hr). Pursuant to Article 10 of the Law on Consumer Protection, all written complaints can be submitted in person at the business premises of the Vatroslav Lisinski Concert Hall, by mail to the address Trg Stjepana Radića 4, Zagreb, or by electronic mail to the e-mail address: prigovor@lisinski.hr.
Visitors who are late for the start of the program are allowed to enter during the break, i.e. according to the decision of the official at times when they will not disturb the program and other visitors. Visitors agree to the radio and television recording of the program arranged by the organizer.
Before you confirm your purchase, check the information about the selected event, date and time of performance, as subsequent complaints will not be accepted. It is not possible to exchange tickets or get a refund of money.
